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Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up menu will appear. It includes comprehensive information about all the operations that you can carry out on the page in question. Each pop-up window appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a vast selection of tutorial videos demonstrating how to work with our hosting Control Panel. They're intended for those of you who would like to see how things are getting done rather than only reading articles. Thus, anyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the solution you need, take a glimpse at our extensive Frequently Asked Questions database, which comprises questions asked by real people and offers practical solutions. We regulary "revamp" our Frequently Asked Questions section with new questions & answers so as to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, we have a excellent team of customer service technicians available 24-7-365 and ready to help you with any query. Each support ticket you submit will be answered within one hour (the average response time is just twenty mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 239424

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com